Ringostat and Bitrix24.CRM integration

Ringostat and Bitrix24.CRM integration  allows creating a unified ecosystem for the productive work of both  marketing and sales departments. It is the new generation of Ringostat  integrations that are based on flexibility. You specify the conditions  for creating deals, contacts, and tasks. You can also choose the data  that will be transferred from Ringostat to the field in CRM.

Integration  is absolutely adapting to the needs and peculiarities of any business.  Moreover, if necessary, integration easily changes with it.

• Automatic creation of deals, contacts, and tasks upon call or due to your conditions. A  sales rep does not waste time on routine actions and can pay more  attention to deals. There is no human factor. Your employee won’t forget  or mistake something.
  
• Automatic creation of lead and task with a deadline to “Call back” in case of a missed call. You don’t miss customers whose request weren't processed for the first time.
  
• “Smart” call forwarding to a responsible sales rep.  If there is a call from a lead that is already in CRM, the system  automatically connects him with a sales rep who has already spoken to  him. If a responsible employee doesn’t accept the call (he is absent,  busy), the task with the attached recording of the conversation is  automatically set on him. This helps to fix the contact and be aware of  what the colleague said during the conversation.
  
• Call in one click from any browser page or cloud Bitrix24.CRM using  Ringostat Smart Phone extension. There is no more need to copy the  phone number from the website or to type it into the dialer.
  
• Transfer to the deal or customer’s contact in one click right during the call.  No need to wait for the end of a call and search for the required  information in CRM. Ringostat Smart Phone extension will automatically  show the link on the contact and deal. You see who is calling and can  address the client by name at once.
  
• Maximum information on a caller even before the sales rep answers the call.  Ringostat Insider virtual analytical assistant will show the  advertisement that brought the customer. The keyword, how often customer  visits your website, what pages did he watch and from what page he  called you right now, all this information is as well available. This  helps to understand the client’s needs and increases the possibility of  an upsale.
  
• All data on the ad source of a call up to the keyword may be found in the deal in CRM.  As you understand the advertisement that works and brings interested  leads, you can focus on it, by making opt-out of ineffective ad  campaigns and channels.
  
• Recordings of conversations automatically attached to deals. Listening  to them not only allows controlling them and increasing customer  service but also understanding the reasons of lost deals to work on  them.