KOMPaaS

To integrate with Bitrix24, the subscriber must satisfy the following conditions:

The subscriber must have VPBX service activated.

During the integration process, the subscriber must enter the username and password of the administrator for access of the personal account of Kompaas in the Bitrix24 interface.

To carry out the integration, you must perform the following steps:

Step 1. Install the KOMPaaS widget
Step 2. Set up the KOMPaaS widget
Step 3. Configure  Bitrix24 user and VPBX subscriber compliance

Step 4. Setting up forwarding to the personal manager in the VPBX interface

The integration is carried out as follows:

Step 1. Install the KOMPaaS widget

You need to log in as an administrator on the Bitrix24 portal.
Next, you need to install the KOMPaaS widget. Go to the "Applications" and in the search enter "KOMPaaS ".
Next you need to read the license agreement and privacy policy. Put down the flags and click install.
After installing the application, you will need to enter the login and password of the administrator of the KOMPaaS personal account.

Step 2. Setting up the KOMPaaS elecom widget
Choose a virtual PBX for integration from the list if you have several.
If the call was missed, a responsible employee will be assigned.
In what sequence calls will be attached, first of all or in case of absence of any of the objects.

Step 3. Configuring Bitrix24 user and VPBX subscriber compliance.

To customize the compliance of internal numbers, go to the "Company" tab "employees". Select the employee to whom you want to assign an internal number or mobile phone for integration with VPBX.
Click "Edit Profile" in the upper right corner.
Go to "Add phones" and select "Internal phone" in it.
Enter the extension number of the institute call on VPBX for this employee. If further integration with mobile ones will be used, you will need to enter the extension number of any previously created account in VPBX, for example "100".

Step 4. Setting up forwarding to the personal manager in the VPBX interface.

To set up routing to your personal manager, go to your VPBX account. Select the "Settings" tab and the "Routing Scheme" menu item and add the "Bitrix24" element to the routing scheme. Next, you must correctly set the connection.