Mercado Pago integration

Mercado Pago integration helps sales and finance teams in LATAM collect payments without leaving Bitrix24. It is built for businesses that issue invoices, deals, or orders in Bitrix24 and need local payment options for customers. This keeps payment status visible in CRM and reduces manual follow‑ups.

Why businesses use it

When customers prefer local payment methods, the payment step can slow down deals and create extra manual tracking. This integration keeps payments tied to CRM records and makes status updates clearer.

Business value

• Faster payments with familiar local methods
  
• Less manual payment tracking with automatic status updates
  
• Clearer visibility into invoice and deal payment status
  
• More consistent checkout in supported LATAM markets
  

Common use cases

• Send invoice links from Bitrix24 and accept payment via Mercado Pago
  
• Accept payments for deals or online store orders in Bitrix24
  
• Let customers choose local cards, bank transfers, or cash vouchers
  
• Take payments through standard Bitrix24 payment scenarios (invoices, deal cards, CRM forms, open channels)
  

How it works

Install the app, connect your Mercado Pago merchant account, and add it to Bitrix24 payment options; customers pay via the invoice or payment link and Bitrix24 updates status after processing. Mercado Pago supports local methods across seven LATAM countries and only in local currency; a Brazil account accepts BRL and payments from clients in the same country. The app works with Bitrix24 commercial plans only;  free users can test during the trial, and upgrading from the legacy app to version 3 requires re‑creating payment systems and selecting methods in the app settings.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

• We need to accept payments in USD from Brazil. Is that supported?
  

No. Mercado Pago accepts payments only in local currency; Brazil accounts accept BRL and same‑country clients.

• We are upgrading from the legacy app. What changes are required?
  

After upgrading to version 3, you must re‑create payment systems and select the payment methods in settings.

• We are on the free Bitrix24 plan. Can we use this app?
  

Free users can test during the trial; ongoing use requires a commercial plan.