AliExpress integration
Sync AliExpress orders into Bitrix24 deals and messaging
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Evaluación
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Instalaciones461
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DesarrolladorBitrix24 Integrations
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AliExpress integration helps sales teams manage marketplace orders inside Bitrix24 without manual updates. It is built for businesses that sell on AliExpress and want orders, buyers, and status changes reflected in CRM. This keeps deal tracking and customer communication in one place.
Why businesses use it
When marketplace orders sit outside the CRM, teams lose visibility and waste time updating deal data manually. This integration keeps order data synchronized and triggers CRM automation on status changes.
Business value
• Less manual order processing in CRM
• Clearer deal tracking for AliExpress sales
• Faster response to order status changes with triggers
• Centralized customer communication via CRM chat
Common use cases
• Import AliExpress orders as Bitrix24 deals
• Log order products directly in the deal table
• Create contacts automatically from buyers
• Trigger deal automation when order status changes
• Chat with AliExpress customers from Bitrix24
How it works
Install the app from Bitrix24.Market, authorize your AliExpress account, and set a default responsible user for new deals and contacts. Orders are synchronized into Bitrix24 as deals, with products logged in
the deal table; buyers are created as contacts. Order updates are received through periodic checks and manual checks from embedded menus in deal and contact views. Triggers are registered after installation
and can be added to deal stages to update deal status when AliExpress order status changes. AliExpress Messenger is supported: messages from AliExpress create Bitrix24 chats, and replies in Bitrix24 are sent back to AliExpress.
FAQ
We need AliExpress orders to show up as deals. Does this do that?
Yes. Each order is imported as a deal with products listed in the deal table.
Can we track order status changes in CRM?
Yes. The integration registers triggers that update deal status when AliExpress order status changes.
Can we message AliExpress customers from Bitrix24?
Yes. AliExpress Messenger creates chats in Bitrix24 and sends replies back to AliExpress.
Historial de versiones
Versión 2
The integration now supports AliExpress Messenger. It operates as follows: when AliExpress customers send messages to a seller, a Bitrix24 chat is created with the new AliExpress message and vice versa: when seller writes a message in Bitrix24 chat, it’s automatically sent to AliExpress customer chat.
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