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This application allows users to initiate calls from their CRM via the 3CX Web Client. Additionally, when an incoming call occurs the customer record will pop up in the Bitrix24 CRM and an activity box will also be opened. In a nutshell, this plugin allows:
  • Click to Call – Launch calls straight from the CRM application
  • Call Pop-ups – The customer record is brought up automatically
  • Call Journals – All calls are logged as call records in the CRM

Versión 1
This application allows users to initiate calls from their CRM to the 3CX client for Windows. Additionally, when an incoming call occurs the customer record will pop up in the Bitrix24 CRM and an activity box will also be opened. In a nutshell, this plugin allows:

  • Click to Call – Launch calls straight from the CRM application
  • Call Pop-ups – The customer record is brought up automatically
  • Call Journals – All calls are logged as call records in the CRM
Installation is extremely easy and consists of these steps:
  1. Deploying the Bitrix24 Integration
  2. Configuring the Bitrix24 Plugin
  3. Authorization
For a more detailed and step by step outline of the procedure check out our short guide: http://www.3cx.com/docs/bitrix24-crm-integration/


3CX Technical Support is available via our Support Portal for 3CX Partners (free) or with a 3CX Support package (Extra charge). 3CX Support will assist in configuring SUPPORTED hardware & providers ONLY. Review our support procedures and pricing.

3CX Technical Support is available via our Support Portal for 3CX Partners (free) or with a 3CX Support package (Extra charge). 3CX Support will assist in configuring SUPPORTED hardware & providers ONLY. Review our support procedures and pricing.

Alternatively, you can get free support from our Community Forums.
Installation is extremely easy and consists of these steps:
  1. Configuring Bitrix24
  2. 3CX CRM Server Side Integration
For a more detailed and step by step outline of the procedure check out our short guide: http://www.3cx.com/docs/bitrix24-crm-integration/