RingCentral Telephony de Bitrix24 Integrations

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Integrations
RingCentral Telephony

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Muy pocas evaluaciones
Instalaciones

4373
Desarrollador

Bitrix24 Integrations

Descripción

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Instrucciones de instalación

Soporte técnico

Seguridad de los datos

Agregado: 10.08.2017

Soporte técnico

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

Instrucciones de instalación

Learn about installing and setting up the app in our helpdesk article.

Seguridad de los datos

Más información

RingCentral Telephony

La aplicación solicita permiso para acceder a los siguientes datos:

CRM

acceso total: ver, crear, editar y eliminar prospectos, contactos, compañías, negociaciones, facturas, cotizaciones, actividades, campos de usuario, etc.

Telefonía

acceso restringido: ver, crear, editar y eliminar líneas de llamadas salientes; buscar clientes del CRM por número de teléfono; ver, crear, editar y eliminar líneas SIP; administrar el panel de información de llamadas y ver las estadísticas de las llamadas

Usuarios (mínimo)

leer la lista de usuarios y los nombres sin la información de contacto

Chat y Notificaciones

acceso total: ver, crear, editar y eliminar chats y mensajes; conectar usuarios a chats, editar chats, leer todos los mensajes de chat

Estructura de la compañía

acceso total: ver, crear, editar y eliminar departamentos

Evaluación

1 /5

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

Reseñas

Total de reseñas: 1

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. más

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