SimplesClique VOIP Phone System

sac@simplesclique.com.br
+55 11 4858-2200  (phone + whatsapp)
+55 19 4042-1800
+55 13 3500-7000

After hiring our services, you have 4 methods to integrate our Plataform with Bitrix:

1) contact our support

2) through the customer portal, in the registration menu -> manuals

3) If you select SIP CONNECTOR integration Method
   On customer portal, menu Cadastros (admin menu) - > Ramais (extensions) -> Copy SIP Password and paste on SIP Connector Config Page

4) If you select Rest API Method:

4.1) As Bitrix Admin User, go to Developer resources -> Other

4.2) Select Inboud Webhook, On Method select "telephony.externalcall.register", on Permission, select Telephony, copy the value fr om Webook for REST API CALL field, this is necessary to next step

4.3) Repeat the last step, but Select Outboud Webhook and on field URL, fill with your PBX Address as example and on Events, select ONEXTERNALCALLSTART.
Example (replace the word MYPBX per Your PBX Address):
https://MYPBX.simplesclique.com.br:8193/discar_bitrix.php

4.4)    On PBX customer portal, menu Cadastros (admin menu) - > Parametros Gerais (General Settings) -> On "Sistema Padrao Filas (Queues Default System)" select BITRIX and on "Param Integração Filas (Queues Integration Parameter)" Fill with your BITRIX URL, copied on previous step.

4.5) On the same portal, menu Cadastros (admin menu) - > Cadastros Ramais (Extension Settings) -> Fill the field Bitrix_UserID for each bitrix user