WhatsApp via Gupshup
Connect official WhatsApp chats to Contact Center.
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Evaluación
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Instalaciones3
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Desarrollador
Customers write on WhatsApp. Agents reply in Conversations. The connector sends messages both ways through the Gupshup account you already own — including text, media, templates, and voice notes.
You keep your own WhatsApp number and Gupshup project. Meta and Gupshup bill you separately. This application only connects that number to Bitrix24.
A 7-day free trial of the connector starts at install. After that, subscribe in Contact Center ($14/month or $150/year, billed by Stripe). If the trial or subscription ends, WhatsApp sending and receiving through this connector pause until you subscribe again.
Install requires a Bitrix24 administrator and a plan that includes Contact Center. After install, open Contact Center → WhatsApp via Gupshup, enter Gupshup credentials, and paste the webhook URL into Gupshup.
Condiciones adicionales
Requires a Bitrix24 plan with Contact Center / Open Channels, administrator rights to install, and your own Gupshup WhatsApp Business API app.
WhatsApp session rules apply (24-hour customer care window; templates outside the window). Delivery depends on Meta number quality and Gupshup status.
Works on Bitrix24 cloud and on-premise. Not an unofficial WhatsApp Web clone.